Refund Policy - CardStop Cards

Refund Policy — CardStop Cards

We accept returns for refund within 14 days of delivery, subject to the conditions below.

Return Window (14 Days)
To be eligible for a return:

• You must contact us within 14 days of receiving your order

• The item must be returned within 14 days of delivery

• The item must be unused and in the same condition as received

• The item must not be damaged, altered, opened, or resealed

• All original packaging and included materials must be returned

Inspection & Approval
Once your return arrives, we will inspect the item to confirm:

• There is no damage

• The product has not been changed, opened, or resealed

• The item matches what was originally shipped

✅ If everything checks out, we will issue a refund to your original payment method.

❌ If the item does not pass inspection (damage, missing contents, signs of use, opened/resealed packaging, or any alteration), the refund will be denied and the item will be sent back to you.

How to Start a Return
Email cardstopcards@gmail.com within 14 days of delivery with:

• Your order number

• The item(s) you want to return

• A brief reason for the return

• Photos (recommended)

Returns sent without approval may be refused.

Return Shipping

• The customer is responsible for return shipping costs unless the return is due to our error (wrong item shipped).

• We strongly recommend using tracked shipping. We are not responsible for returns lost in transit.

Refund Timing
After inspection approval, refunds are typically processed within 3–7 business days. Your bank/payment provider may take additional time to post the refund.